Just thought I’d make a quick blog concerning a couple of great customer service experiences I had this week. I bought a new car from Power Chevrolet Arrowhead in Peoria. I walked in and drove off in a 2008 Aveo financed at 9.95% in under 2 hours…to me that’s impressive. I’ve sat at a dealership all day before, so to be in and out in that short amount of time made me very happy.
I was driving home and realized the car had a AUX jack in the stereo, so I stopped off at Target to get a jack for my Ipod. I was looking through their selection and found a Monster brand cable for $15…kinda pricey, but it’s all they had and I wanted to listen to some Master of Puppets! I brought the cable up to the counter and the cashier told me that he has some Philips brand AUX cables for $10. Why did this impress me so much? Because it was a few days after Christmas and the store was a madhouse. Yet he took the time to not only let me know they have cheaper cables, but he walked over to the rack and got it for me. In this day and age of strip malls and super Wal-Marts, this simple act of selfless customer service had a huge impact on me…and just overall made me feel special.
Yesterday, I got a call from Power Chevrolet Arrowhead saying that they were able to secure a better financing option. It was lowered from 9.95% to 7%, which saved me about $40 per month! I just got back from signing the new agreement and they asked that I tell my friends about them. I want to give a big plug to Power Chevrolet Arrohead (hence the three links directly to their website.) And if you buy a car from them, tell them I sent you.
These two very friendly customer service experiences will last a long time. The next time I buy a car, it will be from Power Chevrolet Arrowhead and the next time I buy anything else it will be from Target. Plain and simple. I’m a plain and simple kind of guy.
-Martin
